Privacy Policy

Last updated: April 20, 2026.

At Dynecron S.A.S. ("Dynecron", "we"), we take your privacy and personal data protection seriously. This Policy describes what information we collect, for what purpose, the legal basis for processing, with whom we share it, and what rights you have as a data subject.

1. Data Controller

• Legal name: Dynecron S.A.S.
• Address: Quito, Ecuador.
• Privacy contact: privacy@dynecron.com

2. Data We Collect

• Contact data you provide through forms (name, email, phone, company, message).
• Technical data collected automatically when visiting the site: approximate IP address, device identifier, browser type, operating system, pages visited, referrer, session duration.
• Cookies and similar technologies used for analytics, performance and experience personalization.

3. Purposes and Legal Basis

• Respond to your commercial inquiries and share information about our services and products. Legal basis: consent and pre-contractual measures.
• Provide and improve our services, measure site usage and prevent fraud. Legal basis: legitimate interest.
• Comply with legal, accounting and tax obligations. Legal basis: compliance with legal obligation.

4. Cookies and Analytics

The site uses first- and third-party cookies for functional, analytical and performance measurement purposes. When we integrate tools such as Google Analytics, Meta Pixel or Vercel Analytics, these providers act as processors or separate controllers depending on the case, subject to their own privacy policies. You can control cookies from your browser settings.

5. Who We Share Data With

We do not sell your personal data. We share information only with:

• Cloud infrastructure and service providers with whom we have data processing agreements (hosting, email, analytics, CRM).
• Competent authorities when a legal obligation or justified request exists.
• Clients or business partners when processing is necessary for the execution of a contract in which you are a party or authorized representative.

6. International Transfers

Some of our technology providers are located outside Ecuador (e.g., United States or European Union). In those cases we adopt the adequate safeguards required by LOPDP and, where applicable, by GDPR: standard contractual clauses, adequacy decisions, or equivalent mechanisms.

7. Retention

We retain your personal data for as long as necessary to fulfill the purposes described and to meet applicable legal obligations. When no longer required, we delete them securely or anonymize them.

8. Your Rights

You have the right to:

• Access your personal data and obtain a copy.
• Rectify inaccurate or incomplete data.
• Request deletion when no longer necessary or when consent has been withdrawn.
• Object to processing or request its limitation.
• Request data portability.
• File a complaint with the Superintendence for Personal Data Protection of Ecuador or the competent supervisory authority in your country.

To exercise these rights, write to privacy@dynecron.com. We respond within the timeframes established by applicable law.

9. Security

We apply reasonable technical and organizational measures to protect your data from unauthorized access, alteration, loss or destruction, including encryption in transit, access control, infrastructure monitoring and internal confidentiality policies.

10. Changes to This Policy

We may update this Policy periodically. Changes will be published on this URL by updating the "Last updated" date. If changes are material and affect consent-based processing, we will request new consent.

11. Contact

For any question about this Policy or your personal data, write to privacy@dynecron.com.